FREQUENTLY ASKED QUESTIONS

CHIMNEY/FIREPLACES

How Often Should I Clean My Fireplace?

Depending on how often you use it & what material you burn, every 1-3 years is the norm. Another rule of thumb is every cord of wood.

How Long Does The Cleaning Process Take?

Setup, accessibility, amount of buildup & the type of fireplace system present all affect the duration & methods of cleaning. Generally, a full cleaning can range in time from 20 to 90 minutes.

How Much Does The Service Cost?

Prices vary depending on type of service & scope of work; we do have general prices for each service but circumstances differ — please call our office for further details.

What Causes Fireplace Smoking Issues?

A number of factors can be the culprit. They range from (but are not limited to): closed damper, clogged cap, dirty flue & fireplace, internal damage (obstructions), central heater in use, nearby fan being utilized, low chimney height, too much cold air (flue needs to be pre-heated), faulty design / location….etc.

How Do I Operate The Damper?

There is usually a handle attached to the damper that can be pulled & pushed (forward & backwards OR up & down OR left & right OR even sometimes a combination of each). The damper must be fully open for maximum ventilation of smoke & soot. It’s recommended to be closed when the fireplace is not in use.

What Are The “Restricted Burn Days” In My Area?

How Soon Can I Get An Appointment Scheduled?

Typically within a few days, although same day appointments may also be available. During winter months, our schedule may be booked for up to 2-4 weeks out.


INSERTS & STOVES

What’s The Cost Of An Insert Unit Itself?

$1,500 to $5,500 depending on the condition, type, size, extras, new or used, accessories, etc. Costs for necessary components & liner are separate, as well as installation costs.

Does My Insert Need A Liner?

Yes, a fully connected exhaust liner is needed to ensure optimal efficiency & maximum safety. This also results in cheaper cleanings & inspections.

What Types Of Inserts Are In The Market?

Wood, gas, and pellet.


DRYER VENTS

How Do I Know If My Dryer Vent Needs To Be Cleaned?

Drying times have increased (extending beyond the 45-60 min standard); dryer unit regularly shuts off; the dryer unit is hot to the touch; lint screen clogs faster; burning odors are present during dryer sessions; laundry area has lint build-up (floor, walls, behind and underneath laundry units).

How Often Should I Have My Dryer Vent Cleaned?

Normally, every 1-3 years; however, individual setups & circumstances vary, thus affecting how often a cleaning is needed; recommendations are made on an individual basis

How Often Should I Clean My Lint Trap?

Every 1 – 3 loads of laundry.

How Much Does A Cleaning Cost?

Prices vary depending on type of service & scope of work; we do have general prices for each service but circumstances differ — please call our office for further details.

How Long Does It Take To Clean My Dryer Vent?

Setup, accessibility, amount of buildup & the type of system present all affect the duration and methods of cleaning; generally a full cleaning can range in time from 20 – 90 minutes.

For More Answers To Our Most Frequently Asked Questions, Please Call A-1 Professional Home Services At 916-927-4235.